BeFreeShared team inbox
Every conversation in one place. See who answered what, reply with text, photos, videos and files.
Built on the official WhatsApp Business Platform
Talk to every client on WhatsApp — without losing your number.
BeFree is the shared inbox and campaign tool for teams that sell and support on WhatsApp. Chat together, send campaigns to thousands of clients, share voice notes and files, and take calls — on Meta's official API, so automation never gets you banned.
- Desktop, Android & iPhone
- Your whole team on one number
- Consent & STOP built in
Official APIMeta's WhatsApp Cloud API — no phone, no unofficial tools
24h free repliesAnswer every client who writes, as a team
Up to unlimitedDaily reach grows as Meta raises your tier
0 ban tricksConsent, STOP and pacing instead of hacks
Why numbers get banned
Bulk messages from a phone get noticed. Official messages don't.
Sending to hundreds of clients from the WhatsApp app — or from tools that automate it — breaks WhatsApp's rules, and the number gets restricted, then banned. BeFree uses the channel WhatsApp built for businesses.
The usual way
- Broadcasts from the WhatsApp or Business app
- “Anti-ban” bulk senders and number rotation
- One phone, one person answering
- No record of who agreed to receive messages
- A ban wipes out your contact with every client
With BeFree
- Meta's official WhatsApp Cloud API — nothing to detect
- Campaigns only reach clients who agreed, paced to your daily tier
- Replies like STOP or ARRÊT unsubscribe the client instantly
- Warnings when Meta flags quality or many clients unsubscribe
- Your whole team answers from one shared inbox
Everything in one place
Built for teams that live on WhatsApp
From the first “bonjour” to a campaign to 5,000 clients — and every reply in between.
Campaigns with results
Send approved templates to thousands. See who received, read, failed — and why, in plain words.
Consent built in
Import clients with their consent, honor STOP automatically, and stay inside your daily limit.
Voice messages
Record and send real WhatsApp voice notes from the browser. Clients' voice notes play on any phone.
WhatsApp calls
Clients call your business number and the whole team sees it ring. Call clients back in one tap.
Teams & companies
Invite your team with roles. One person can work across several companies and switch in a tap.
A real phone app
Install on Android or iPhone in seconds and get notified of new messages and calls.
Number health
Quality rating, daily usage and delivery problems at a glance — before they become a ban.
How it works
Up and running in an afternoon
- 1
Connect your number
Paste your WhatsApp Cloud API keys. BeFree registers the number and connects Meta's events for you.
- 2
Import your clients
Upload a CSV, mark who agreed to hear from you, and tag clients by shop, city or segment.
- 3
Chat & send campaigns
Your team answers together, and campaigns go out at a safe pace with live results.
Campaign results
Know exactly who got your message
Every campaign has a results page: delivered, read, failed and unsubscribed — each failure explained in plain language, with whether a retry can help. Export it to a spreadsheet in one click.
- Filter by status or failure reason
- Retry only what can succeed
- Open any recipient's chat
Security
Your clients and keys, protected
Encrypted keys
WhatsApp tokens and secrets are encrypted at rest (AES-256).
Verified events
Messages from Meta are checked against your app secret before they reach the inbox.
Roles & access
Owners, admins and members — each sees only what their role allows.
Activity log
Logins, team changes, settings and campaigns are all recorded.
FAQ
Questions, answered
Can my number still get banned?
Using the official API removes the risk that comes from automation itself. What remains is what every business faces: if many people block or report your messages, Meta can lower your limits. BeFree helps by only messaging clients who agreed, honoring STOP instantly, and warning you when quality drops.
What do I need to get started?
A Meta Business account, a WhatsApp Business Account on the Cloud API with a phone number, and a permanent access token. BeFree's settings walk you through it and register the number for you.
Can my whole team use the same number?
Yes. Everyone you invite works in the same inbox with their own login, and each message shows who sent it.
Can I message clients who haven't written to me?
Yes, with a WhatsApp-approved template — that's WhatsApp's rule. Once the client replies, you chat freely for 24 hours.
How many clients can I reach per day?
It depends on your Meta tier: new numbers start at 250 unique clients a day, then Meta raises it to 1,000, 10,000, 100,000 and unlimited as your quality stays high. Larger campaigns simply continue the next day.
Does it work on iPhone and Android?
Yes. Install BeFree from your browser to your home screen; it opens full screen and sends notifications for new messages and calls.
Can I manage several numbers or companies?
Yes. Each company has its own number, contacts and team, and one person can belong to several companies and switch between them.
Your clients are on WhatsApp. Your team should be too.
Set up BeFree, connect your number and send your first campaign today.